# Richmond Consignment — full context (llms-full.txt)

This document summarizes the public website **https://richmondconsignment.com/** for language models and agents. It is maintained for discoverability and accurate answers; authoritative legal text remains on /privacy and /terms.

## What the business is

- **Name:** Richmond Consignment
- **Model:** Remote / full-service consignment with **scheduled home pickup** in the Richmond, Virginia metropolitan area.
- **Value proposition:** We handle sorting, pricing, photography, **multi-channel listing** (eBay, Etsy, Depop, Facebook Marketplace, Mercari, Poshmark, Whatnot), shipping workflows, buyer messaging, and returns-related coordination so consignors do not run resale as a second job.
- **Payouts:** Weekly cadence for eligible sold-and-settled items is the stated goal; timing depends on marketplace settlement and consignor agreement details.
- **Standard fee (marketing summary):** **37%** consignment fee calculated **net of marketplace and platform fees** (see Terms for edge cases: shipping, refunds, chargebacks, holds).

## Service geography

Richmond, VA and nearby communities. Not sure if you’re in range? Ask us—we’re happy to help.

More narrative detail: https://richmondconsignment.com/service-area

## Contact

- **Phone (call or text):** (804) 719-4177 (site header and hero use a click-to-call `tel:` link; href is tel:+18047194177).
- **Pickup request:** Form anchor on homepage https://richmondconsignment.com/#pickup

## What we consign (summary)

See https://richmondconsignment.com/what-we-consign for full narrative. In short: apparel, accessories, home goods, collectibles, vintage, and many consumer categories suitable for major marketplaces; prohibited or unsuitable items are declined (illegal goods, counterfeits, etc.). Submitting a pickup request does not guarantee acceptance.

## FAQ (same Q&A as homepage JSON-LD)

### How does pickup work?

You request a pickup window that fits your schedule. We arrive at your home, pack items safely, and transport them to our processing workflow. You don’t need to pre-sort perfectly—we’ll triage what’s worth listing.

### Do you serve my area?

Richmond, VA and nearby communities. Not sure if you’re in range? Ask us—we’re happy to help.

### What if something doesn’t sell?

Not everything sells on day one. We optimize listings, adjust pricing over time, and leverage multi-channel exposure. If something truly isn’t moving, we’ll align on next steps per your consignor agreement (donation, return batch, etc.).

### How is the 37% fee calculated?

Our 37% consignment fee is taken net of marketplace/platform fees. Exact definitions for shipping, credits, and chargebacks are spelled out in the consignor agreement so there’s no ambiguity at payout time.

### What items are a good fit?

Apparel, accessories, home goods, collectibles, vintage, and many consumer categories that move on marketplaces. We do not accept furniture of any kind (sofas, chairs, tables, dressers, bed frames, mattresses, etc.)—it falls outside our shipping and storage model. If you’re unsure about anything else, include notes in your pickup request and we’ll confirm what we can take before we arrive.

### Do you take furniture?

No. We do not pick up or list furniture of any size—this includes sofas, chairs, tables, dressers, bed frames, mattresses, and similar large pieces. For furniture, a local estate, donation, or removal service is a better fit.

## Crawling and indexing notes

- **App surfaces (do not index as marketing):** `/login`, `/portal/*`, `/admin/*`, and auth callback routes — use `noindex` in HTML and `Disallow` in https://richmondconsignment.com/robots.txt for well-behaved crawlers.
- **Structured data:** Homepage includes schema.org LocalBusiness (with optional sameAs/address from env), WebSite, and FAQPage.
- **Curated LLM index:** https://richmondconsignment.com/llms.txt (short link list per llmstxt.org-style convention).

## External standards

- This site also exposes `/robots.txt` and `/sitemap.xml` for search engines.
- Specification background for `/llms.txt`: https://llmstxt.org/